At Kings Cricket Store NY, we are dedicated to ensuring your complete satisfaction with your cricket accessory purchases. We understand that occasionally, you may need to return an item. To streamline this process and make it as straightforward as possible, we have outlined our return policy below.

RETURNS ELIGIBILITY:

  • You have up to 15 days from the date of receiving your shipment to initiate a return.
  • To be eligible for a return, the item must be in a satisfactory condition. We reserve the right to decline returns for damaged or defective items.
  • That if the bat is oiled and knocked it’s not returnable at that point.
  • Please note that used items cannot be returned.

RETURN NOTIFICATION:

  • Before returning any item, we kindly request that you inform us of your intent to do so. You can reach our dedicated customer support team by either calling  +1 (347) 217-6629 or emailing us at kingscricketstoreny@gmail.com
  • This advance notification will help us expedite the return process and ensure a seamless experience for you.

REFUND PROCESS:

  • If your returned item meets the eligibility criteria mentioned above, we will process a full refund to your original payment method.

RETURN SHIPPING:

  • You are responsible for covering the shipping costs associated with the return of the item unless the return is a result of our error or a faulty item.
  • In cases where our error led to the return, we will gladly reimburse you for the shipping charges incurred.

RESTOCKING FEE:

  • For returns that do not meet the eligibility criteria mentioned above, a restocking fee of 10% may be applied. This fee will be deducted from the refund amount.

RECOMMENDED RETURN METHOD:

  • For your peace of mind and security, we strongly recommend using a recorded delivery service when returning items to us. This ensures that your return can be tracked, and the process remains secure.

Return Address: 66 Grand Street, Elmont Newyork, 11003.

CONTACT US:

Should you have any questions or require assistance with your return, our customer support team is here to help. Reach out to us at kingscricketstoreny@gmail.com or call +1 (347) 217-6629

Our goal at King Cricket Store is to provide you with high-quality cricket accessories and a hassle-free shopping experience. We are committed to making your return process as smooth as possible.

Please note that this return policy is subject to updates without prior notice. For the most up-to-date information, kindly refer to our website or contact our customer support team.